The team is aware of the issues below and is working very hard to fix them. For those items that we've found temporary workarounds, we have provided them. If you are experiencing an issue that is not on the list below, please take a moment and bring it to our attention. You can fill out the form on the Contact Us page or send an email to [email protected].
Passwords: When you log in to the new site for the first time, you will have to reset your email. When we switched to the new website, we were not able to import your password. Click the Reset Password link, and you will be emailed instructions on how to set up a new password. When you reset your password you can use your old password.
Additional Known Issues
Profile Pictures - If you try to add a profile picture and it does not work, it is probably because the file size is too large. Try reducing the file siz to 500kb or less.
Again, we apologize for any inconvenience or frustration these issues have caused you. Please let us know if you are encountering any other problems.