This website uses "cookies" to ensure you get the best experience on our website. Using this website means you're OK with it.

KNOWN ISSUES

Updated 1/1/18

Welcome! If you are a new user or a QuantumListing veteran you may be experiencing some problems with our recently updated website. We wanted to tell you about ones we know about to minimize any frustration you may have as a result if you encounter these issues.

The team is aware of the issues below and are working very hard to fix them. For those items that we've found temporary workarounds, we have provided them.  If you are experiencing an issue that is not on the list below, please take a moment and bring it to our attention. You can fill out the form on the Contact Us page or send an email to [email protected].

iOS App is not working - When you open the iOS app, you will get an error message that starts with Connection failed. The app API is being updated. The only workaround for this in the meantime is to use the website, which is mobile responsive, so should be a good alternative experience.

Passwords: When you log in to the new site for the first time, you will have to reset your email. When we switched to the new website, we were not able to import your password. Click the Reset Password link, and you will be emailed instructions on how to set up a new password. When you reset your password you can use your old password.

 

Additional Known Issues

SQFT - The size of properties for some of the older listings in the database - If you originally entered the size with letters in additions to numbers, it will display as zero. In an effort to make listings more searchable by size, only numeric characters are now allowed (including the decimal point). You can edit the listing to add the size in. To edit a listing, once you are logged in and on your profile page, click on the listing card, and then the vertical dots on the upper right hand side. Select Edit and make the changes you want and then save your changes.

Land - When entering the number of acres, you can only use whole numbers, i.e. you can't enter a decimal point or fractions.

When you edit the profile picture, you have to re-add the picture because the old one disappears.

 

Again, we apologize for any inconvenience or frustration these issues have caused you. Please let us know if you are encountering any other problems.

1 Comments
img
QuantumListing Blog
3 months ago

You can also tell us about any issues you are having in this comments section!

Your email address will not be published. Required fields are marked *