The team is aware of the issues below and is working very hard to fix them. For those items that we've found temporary workarounds, we have provided them. If you are experiencing an issue that is not on the list below, please take a moment and bring it to our attention. You can fill out the form on the Contact Us page or send an email to [email protected].
Passwords: When you log in to the new site for the first time, you will have to reset your email. When we switched to the new website, we were not able to import your password. Click the Reset Password link, and you will be emailed instructions on how to set up a new password. When you reset your password you can use your old password.
Additional Known Issues
Social Media Links: When adding your social media links to your profile don't add the https:// or http://.
SQFT - The size of properties for some of the older listings in the database - If you originally entered the size with letters in additions to numbers, it will display as zero. In an effort to make listings more searchable by size, only numeric characters are now allowed (including the decimal point). You can edit the listing to add the size in. To edit a listing, once you are logged in and on your profile page, click on the listing card, and then the vertical dots on the upper right hand side. Select Edit and make the changes you want and then save your changes.
Again, we apologize for any inconvenience or frustration these issues have caused you. Please let us know if you are encountering any other problems.